When you attempt to download any file from our website and the file seems to “disappear” or nothing happens you may have to add a “file type” exe exclusion.

Adding an exclusion to your antivirus program

All of our Online Bible downloads have been carefully compiled to be free of any virus or other malicious function that your security program may have flagged as malicious.

All antivirus programs have an option that will stop them from alerting you or blocking the program by adding the file to their exclusions list.

Here are links to the exclusion information for some of the most popular antivirus programs. If you are using another program, you should be able to find an answer by searching the Internet for “add an exclusion in **** (your program)”

Using Microsoft Edge

Click on the image to view full size

After clicking on a link to download, you will get a warning message as shown in the image.  Move the mouse cursor to the right of the file name and click on the 3 horizontal dots.

Click on “Keep” in the drop-down menu.

Click on “Show more” in warning box.

From the menu that opens up select “Keep anyway”.

Click on “Open file” to start the installation.

Click on “More info” when the next dialogue box opens.

Click on the “Run anyway” button at the bottom.

Microsoft Edge

Steps to change Windows SmartScreen settings in Microsoft Edge:

  1. Click on the horizontal 3 dots upper right.
  2. Click on “Settings”
  3. Click on “Privacy, search, and services”.
  4. Scroll down to “Security” and disable “Microsoft Defender
  5. Download and Save the file to the desktop. Right click on the file
    and select “Properties”. Go to the bottom and select “unblock”.

Windows 10 Safe Mode

If you are having a problem with your anti-virus program such as Norton, Mcafee etc. not allowing you to download,  you may have to re-start Windows in safe mode.

  1. Press the Windows key + R.  and type in “msconfig” (minus the quotes). Click on OK.
  2. Click on the boot tab. Select “Safe Boot” and minimal. Click on OK and then re-start the computer.
  3. Download the starter pack and install.
  4. To go back to normal Windows startup follow step 1 and in step 2 select “Normal Startup”. Re-start the computer.