Before contacting us please -
- Download and install the latest program update (starter pack).
- Check our FAQ section. Your question may be listed.
- Check the forum (and possibly post your question there).
- If you are having an installation problem temporarily disable your anti-virus program.
- Install the program by switching to safe-mode (F8 at boot-up).
Please note that support is for Windows version 4 only.
Mac and Linux users please go to our forum.